TERMS OF USE
All content provided on mindbodysouls-uk.com is for informational purposes only and is not to be relied upon in any way. Eleanor Jones, the owner of this site, makes no representations as to the accuracy or completeness of any opinion expressed or information contained or held on this Site or may be found by following any link as may be made available on this Site from time to time. The Owner will not be liable for any errors or omissions in this Information nor for the availability of this Information. The Owner will not be liable for any losses, injuries, or damages from the display or use of this Information. These terms and conditions of use are subject to change at any time and without notice. Please be aware that as you visit and navigate this Site your use of the Site is subject to applicable laws governing ownership and use of intellectual property, including the Owner’s trademarks and copyrights of her Information.
Please note that any views expressed on this Site are, unless otherwise expressly stated, those of the Owner acting in her personal and private capacity and are not in any way directly or indirectly associated with any other organisation she may be an affiliate of from time to time.
Privacy policy
Eleanor Jones, Mind Body Soul Privacy Policy
Eleanor Jones – Massage Therapy, Somatic Bodywork, Integrated Energy Therapy & Online material
I am committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting mindbodysouls-uk you are accepting and consenting to this policy.
This Privacy Policy explains how your personal data is collected, used, and protected when you use this website or engage with services.
This includes 1:1 sessions (in person and online) and digital products.
This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Data Controller
For the purpose of the Data Protection Act 1998 (DPA) and the EU General Data Protection Regulation (GDPR), the data controller is:
Eleanor Jones
Email: elliejonesbodywork@gmail.com
Phone: +44 (0)7730349387
2. Personal Data Collected
A. General personal data
Name
Email address
Phone number
Booking details
Payment-related information (handled via third parties)
B. Special category data (health information)
As part of massage therapy and somatic bodywork services, I may collect:
Medical history
Injuries or physical conditions
Lifestyle information relevant to treatment
Session notes
This data is classified as special category data under UK GDPR.
3. How Your Data Is Collected
Your data may be collected when you:
Complete intake or contact forms
Book sessions (via Calendly)
Purchase courses (via Squarespace)
Make payments (via PayPal or bank transfer)
Contact me by email or phone
Attend sessions
4. Lawful Basis for Processing
Your data is processed under the following lawful bases:
Contract
To deliver:
1:1 sessions
Legal obligation
To comply with:
tax and accounting requirements
Legitimate interests
Responding to enquiries
Managing bookings
Running and improving services
Consent
Optional communications
Special category data
Health data is processed under UK GDPR Article 9(2)(h) for the provision of therapeutic services.
5. How Your Data Is Used
Your data is used to:
Provide therapy and wellbeing services
Ensure treatments are safe and appropriate
Manage bookings and payments
Communicate regarding services
Send marketing communications (with consent)
6. Data Sharing
Your data is not sold.
It may be shared with trusted service providers, including:
Squarespace (website, courses, email forms)
Calendly (booking system)
PayPal (payments)
Banking providers (bank transfers)
These providers process data on my behalf and are required to comply with data protection laws.
7. Data Retention
Your data is retained only as long as necessary:
Client records: 7 years (legal and insurance purposes)
Records for minors: until age 25
Marketing data: until you unsubscribe
Enquiries: typically up to 24 months
Data is securely deleted when no longer required.
8. Data Security
Appropriate measures are taken to protect your data, including:
secure systems and password protection
restricted access to records
use of trusted third-party providers
9. International Transfers
Data may be processed outside the UK/EEA by service providers. Where this occurs, appropriate safeguards are in place.
10. Your Rights
You have the right to:
Access your data
Correct inaccuracies
Request deletion
Restrict processing
Object to processing
Withdraw consent at any time
11. Cookies
This website uses cookies. Please refer to the Cookie Policy for full details.
12. Complaints
If you have concerns, please contact me first.
You can also contact the Information Commissioner’s Office (ICO):
https://ico.org.uk
13. Updates
This Privacy Policy may be updated from time to time. The latest version will always be available on the website.
COOKIE POLICY
This website uses cookies and similar technologies to improve your experience, ensure the website functions correctly, and analyse how it is used.
What are cookies?
Cookies are small text files placed on your device when you visit a website. They help websites recognise your device and store some information about your preferences or past actions.
Types of cookies used
Essential cookies
These are necessary for the website to function properly (e.g. page navigation, security, booking and checkout processes). These cannot be switched off.
Analytics cookies
These help understand how visitors use the website (e.g. page visits, traffic patterns) so that the website and services can be improved.
Functional cookies
These may remember your preferences (such as cookie settings).
Managing cookies
When you first visit the website, you are given the option to:
accept all cookies
decline non-essential cookies
manage your preferences
You can change your preferences at any time by selecting “Cookie Preferences” on the website or through your browser settings.
Third-party cookies
Some cookies may be set by third-party services used on this website, such as:
website hosting and analytics providers
booking systems
payment processors
These providers process data in accordance with their own privacy policies.